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TRIPP LITE OMNI650LCD OmniSmart Digital UPS

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TRIPP LITE OMNI650LCD OmniSmart Digital UPS
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Rating: 6/10
Andrew_O@NCIX
Rating:

Review Date: 07/22/10
TRIPP LITE OMNI650LCD OmniSmart Digital UPS
Cons: Case gets hot, strong plastic smell, questionable reliability

Pros: Cheap, compact design, rotatable LCD display with dimmer, horizontal or vertical placement, 4 battery backup outlets and 4 surge outlets, AVR mode, USB communication port, great warranty and customer support
Comment:
I've had this model running for 6 months 24/7 with no real issues except that the case gets hot but recently we had a 4 hour power outage and the UPS died. I opened it up and the battery voltage was extremely low and a trace on the board was completely fried along with a transistor. I contacted Tripp Lite and they sent me a new one, no questions asked, no proof of purchase, no serial number and no RMA number. They didn't even want the defective unit returned. I gave this model a satisfactory rating because I question it's reliability especially when you need it the most. Tripp Lite customer support is great!
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